Working Smarter

Working Stupid: How Stress Undermines Intellect, Decisions, and Judgment

Posted by Joe Robinson

stressed out team small

As a general practice, it’s not advisable to make important decisions while stone cold drunk. I'm feeling lucky—let's go to the casino. I’m going to send an email to the client and tell them what I really think.  We don’t want to make crucial choices when we are not in possession of all our faculties.

But that is what most of us do on a regular basis under the influence of something that sabotages decision-making ability as surely as too much Jim Beam: stress. When the brain is hijacked by the fight-or-flight response, we are under the command of an altered state, one in which irrational emotions, impulsive behavior, and an inability to see beyond the moment cloud sound judgment and reason.

Call it cognitive impairment syndrome, and it's hazardous not to just individual health but to the people around anyone who has it and company bottom lines.


The effects of a mind bent by stress can be deadly. The world’s worst airline crash, when two 747s collided in the fog on a runway in the Canary Islands in 1977, killing 587 people, was the result of a pilot whose time pressure, i.e., stress, got the best of him and "decided" to take off without the okay from the control tower.  Versions of this happen every day on the nation’s roads because someone is late or driving aggressively (high stress causes risky driving behaviors and a result more stress) and the impulsive moves or speeding results in an accident.

In the workplace there are a host of impacts of stress on our mental capacities, which can have a dramatic effect on productivity, quality, clients, and profits, but are rarely discussed when it comes to the need for stress management. They may be out of sight, but they are definitely not out of mind.

What stress does to the brain and attention is something every organization should take seriously. It's a major cognitive hazard, blowing up the rational functioning of the higher brain. Stress undermines decision-making, judgment, attention, impulse control, engagement, mood, social rapport, and self-regulation (discipline), among others, all of which affect output. It also drives aggression (see "Why Stress Makes Us Take It Out on Others"), which fuels tension and conflict.


Anything that affects the chief productivity tool of attention is going to impact productivity, teamwork, and workflow, so stress management for mental fitness should be as important as physical wellness to any organization.

Minds addled by stress get easily distracted, take longer to do tasks, act before they think, and make decisions not based on all the data but from a very narrow bias of what’s familiar or most recent. Studies show stress makes us not fully weigh the downside of a given decision (Mather, Lighthall), for instance.

Stress constricts the brain to the perceived crisis of the moment, so we can’t see the bigger picture.  It makes us discount negative data and err on the side of rash behavior turning out positive—say, swerving between two cars to make a light to get work on time—which amps up risk-taking behavior.


It turns out that we are of two minds, two different cognitive systems, to be specific. Nobel prize-winning psychologist Daniel Kahneman explores their impact on behavior in his fabulous book, Thinking, Fast and Slow, which takes a deep dive into the surprising number of ways the brain defaults to poor decisions, deceptions, and illusions.

Most of the damage comes courtesy of fast thinking, which Kahneman refers to as System 1 thinking. This mode is triggered by stress, pressure, deadlines, overwhelm, and time frenzy.  Slow thinking, or System 2, is the deliberative process of weighing pro and con and reflective analysis.

System 1 plays a critical role in making quick decisions in moments of need or crisis, but fails us on a regular basis in a world where overreaction to social stressors keeps us in false alarm mode.

In an unbounded world of constant interruptions, time pressure, and digital bombardment, it’s no surprise that System 1 is getting a workout these days, and that is driving brains and performance south and ratcheting up false urgency and mistakes.

Stress undermines intellect in a variety of ways through an emotional hijack that takes the wheel from the 21st-century brain and leaves it with a part of the brain that thinks the year is 150,000 BC. Here are some of the major cognitive impacts of that handoff.


—Fractured Working Memory. Stress impairs working memory and undermines top-down attention in the prefrontal cortex and, therefore, control over events, while it jacks up task-irrelevant emotional distractors, as one study found. Working memory, which is also known as short-term memory, is what we use to get anything done in the day.

The problem is working memory is a very tenuous affair.  We can only hang on to three or four thought chunks for only a few seconds. Stress and interruptions break the tenuous hold we have on those thought bites, and they disappear into the ether. Interruptions fuel stress and make any task seem harder than it is. They also erode impulse control and with it, attention, by blowing up working memory.

The cognitive load of trying to stay on task as your emotions react to a disruption and the aggravation it causes slows reaction times and undermines accuracy (Arnsten, Goldman-Rakic, Dolcos, McCarthy). An interruption of 2.8 seconds doubles mistakes, while one of 4.4 seconds triples errors (Altmann, Trafton).

—Hijacked Attention. Our survival equipment is set up to direct our attention in a threatening moment away from whatever we are doing to the danger at hand. If a rhino comes charging at you, horn first, you can’t be thinking about a new dandruff shampoo you’d like to try, only your next move to get out of harm’s way—which is to find a tree to climb ASAP or jump out of the way at the last second, since rhinos have terrible eyesight.

It’s the same when someone or something pushes your buttons at the office. Your countermanded mind will be preoccupied by the stressful event that it thinks is going to kill you, so you can’t focus on the task at hand. The emotional alarm set off by the mistaken life-or-death drill overwhelms the prefrontal cortex’s ability to calmly concentrate and finish what you are working on. We ruminate about the stressful event, turning a false belief into obsessive thoughts that fuel future anxieties and can keep us distracted from what we are trying to do for hours, days, weeks, or longer.

Stress has been shown to reduce the goal-centers in the brain and increase the habit-formation centers, not a prescription for productivity.

—Knee-Jerk Decision-Making. Stress and rushing make us default to System 1 for decisions, and it’s not a good outcome. Decisions are made quickly without the full backup of facts, since System 1 is primed for instant responses. It has no time to dig deep into the memory banks, so it bases decisions on recent events and what’s familiar or feels right.

System 1 glosses over the details, makes impulsive choices, and uses emotionality to render judgment. It uses only the evidence at hand, not what’s absent, suppresses doubt, and is prone to confirmation bias—all of which can be a recipe for disaster when people operating on System 1 are making key decisions.

—Snap Judgment. System 1 makes us think we know things we don’t because of the vast amount of information it screens out in a snap decision. This is one of the reasons why rushing and time urgency result in a lot of mistakes. They drive impulse, gut, and intuition, which are not always correct in the emotionality of a stressful moment. Stress creates shallow, impulsive thinking, which can lead to everything from irate clients to coworker arguments. The belief is that there is no time for thoroughness. You are too busy for that. And, besides, you trust your unvetted gut.

—Depleted Self-Regulation Resources. To get anything done at work, you need to have the discipline to show up and stay on task. The willpower to do that, known as self-regulation, is undermined by stress and demands that surpass coping equipment.

When the emergency alarm is turned on, discipline crumbles as emotions take over. With less focus, it takes longer to do the job and more effort is needed, which increases cognitive load and strain. As self-regulation resources are burned up, it’s even harder to stay on task, but a lot easier to fall prey to junk food cravings to replace some of the lost resources, such as blood glucose, and distractions, such as going online to escape from demands. Productivity takes a tumble. 

In multiple ways every day, stress is reaching into your team’s heads and compromising their ability to make the judgments on which your organization’s operations, performance, and bottom line depend.

The good news is that there are remedies for the smorgasbord of mental hazards set off by stress that restore attention and informed decision-making. If you would like to explore them, please click the button below for more details.

Get Price, Program Details

5 Ways We Cut Vacations, and Life, Short

Posted by Joe Robinson

Aitutaki Island is the place for vacation copy

Not only do Americans have the shortest annual paid vacations by far among industrialized nations, we also have developed a habit over the last couple decades of self-inflicting even shorter holidays than are in our company policies by leaving untaken vacation days on the table.

It’s bad for your health, productivity, leaves you with life highlights unlived, and I would like to simply plead, don’t do it again this summer!


A Glassdoor survey found that half of American workers give back unused vacation time every year.  Expedia’s annual vacation deprivation survey reports the grim stat that Americans give back some 400 million vacation days each year.

An Australian or German vacationer would find it incomprehensible to give back a single hour of their allotment of four to six weeks. Wait a minute! You are actually going to voluntarily abbreviate your holiday? No, that would be certifiable.

Not taking all your vacation time is like handing back your paycheck, only worse, since you are handing back priceless items such as life experiences, which studies show make us happier than material things. They are the living we are making for ourselves, the proof of some semblance of work-life balance and a reminder of what's out there for us if we are.

The annual holiday is your best chance all year of fully partaking in the panoply of life opportunities free of duty and obligation. The time you shave from your vacay or holiday that's skipped completely is never coming back again. That's not going to sit well when you look back over your life. We regret more the things we don't do than what we do. Researchers call it "the inaction effect."


The research tells us that not taking all our time off is a lose-lose, for you and the company. Reaction times have been shown to increase 40% when we return from a vacation. Studies show breaks of all kinds, from five minutes to two-week vacations increase productivity. Minds and bodies get rebooted after the recuperative time away from the source of stress. It takes less effort to get the job done when we come back to the job.

The tradition of the American vacation was actually started back in the 1920s and 1930s by companies as a productivity tool. Fatigue studies back then showed that when workers returned rejuvenated from their holiday, output increased. It was a factory era back in those days, so you might think, yeah, a physical break made sense. Today, we’re just sitting on our butts, though.


Researchers say the brain goes down well before the body, and when it does, so does your chief productivity tool, attention. The source of productivity in the knowledge economy is a refreshed and energized brain. Vacations provide recreation, as in re-creation, for your mental faculties. They turn off job stress and increase positive emotions as well as gratify core needs such as autonomy and competence.

Burnout is the opposite of employee engagement, which all organizations want, since engaged employees are some 28% more productive. Its main dimension is exhaustion—mentally, physically, and emotionally. Vacations can cure burnout, the last stage of chronic stress, by regathering crashed emotional resources, like a sense of mastery and social support (Hobfoll, Shirom). But here’s the kicker, it takes two weeks of vacation for this recuperative process to occur, so we need to take all our time off to get the health benefits.

It also takes time if you want to travel to another hemisphere and see an exotic realm like the Cook island of Aitutaki (top photo), a series of islets ringing a sunken volcano over which a lagoon has formed. It's jammed with colorful fish, a snorkeler's dream, and devoid of something that usually interrupts our dreams: stress. 


What prevents Americans from taking all the time coming to them? Mostly unfounded fear and guilt, all-consuming busyness, digital addiction, and the inability to plan. These are all conquerable obstacles.

1. Defensive overworking. Fear kills vacation time by making people think that if they take all their vacation time, or take it all at one time, that they will be seen as a slacker. It could make them more expendable in the next round of layoffs. It’s called defensive overworking—working longer, skipping vacations, or cutting them short to underscore commitment and bolster a hard-working image. The reality is, though, that people who skip vacations get laid off like everyone else.

Inle girl

One woman I interviewed had been with her company for two decades, and had five weeks vacation as a result. Yet she only took a couple of long weekends off each year for fear of it making her seem too replaceable and not gung-ho enough. Then she got laid off. Now she wonders where her life went. Let your productivity and engagement at work speak for itself. Vacation denial is futile. All things change, all companies change. Live now or never.

2. Email derangement syndrome. It seems implausible that people would actually forego vacation time because of too much email when they get back to their desks, but no. This actually happens. Nobody likes a pile of email, but is a bunch of it really worth passing on your life? Like all fears, it’s just the prospect of it, not the reality, that makes you think you can’t handle it, which is the cue for the stress response to go off. At the worst, you have a couple of days of heavy email on return, and it’s over.

The better solution is to put a notification on your vacation email autoresponder stating that email will not be checked while you’re gone and to send it when you are back in the office. Many of the issues prompting the email will have been resolved by the time you get back. You can also designate someone else to take care of issues in your absence.

3. Coworker guilt. I hear this one a lot. People are afraid of burdening their coworkers and teams with extra work as a result of their taking time off, so they shave off vacation days here and there. Granted, staffs are leaner these days, but it’s crucial to ask yourself how many of your coworkers would feel guilty about you having to do extra work on account of their vacation. If the time off is in your company policy, you are entitled to take it.

The answer here is to have cross-training within teams and departments. This is one of the secrets to European vacations as well as holidays for those in the U.S. Army. The idea is that each of us trains colleagues on bits of our job—20% here, 30% there, etc.—and while we are gone, those folks fill in for us. When they are on vacations, we pick up the slack for them. Cross-training builds tight teamwork like nothing else. You are grateful to your teammates who help you get your vacay, and they feel the same about you helping them get out and live.

Companies who use cross-training report massive increases in teamwork and productivity. Ron Kelemen, head of the H Group in Salem, Oregon, told me that an extra week of vacation combined with cross-training was the best productivity strategy he’d ever seen.

Girl in Ireland copy

4. The "I'm-too-busy" mental block.  In a culture that celebrates rote busy-ness as productivity, when often it’s just commotion without conscious thought or forward movement, many of us these days can get trapped in a false belief that we can never stop or step back. There’s too much to do. We can’t be out of email touch and might missing something important. The mental block of busy-ness tells us there’s no time to take off. I'm too busy to think about a holiday or plan a vacation.

Busy-ness also drives hurry-worry and time urgency, which aggravate the perception of zero time for anything that’s not productive, like your life. To take time, you have to make time, plan months in advance, and put your vacation on the calendar so it’s locked in for yourself and your team. Ask yourself, am I too busy to live?

Rote busy-ness also fuels mechanical momentum, which can lead to being so wrapped up in the day-to-day duties, that it appears all will fall apart without you. If you aren’t there, things will go to Hades. As former vacation-skippers have told me, the job, the team, and the company did not implode when they finally took a long overdue vacation. It was just a fear, and fears have an abysmal track record as a predictive tool.

5. Macho-rexia bravado. Many a vacation gets shrunk or tossed out of a belief that the job is a macho endurance contest. Whoever is left standing at 11:30 p.m. wins. In this view taking a vacation or one of any length is wimpy or weak. This doesn’t just cut vacations short, it can lead to cutting life short from the diseases of overperformance and workaholism, from heart attacks to stroke and hypertension. Like anorexia, macho-rexia is a self-driven affliction that comes from excess concern about what others think.

Extreme hours and skipping vacations may get a clap on the back, but at what cost? Toughness is an inside job—working smarter, not at the threshold of pain.  Instead of bragging about late nights and weekends worked, try telling others about that bicycle trip in the wine country of California or what it was like to parasail. Researcher Leaf van Boven and colleagues have found that people like folks more who have experiences to share.

Let’s make a vow this summer to not fall for lame, self-defeating busyness, the no-time rut, the guilt and bravado, and forego the masochism, instead of the vacation. Discover the power of the rapture of being alive as fully as you can experience it for as many days as you can squeeze in. 


Tags: leaving vacation time on the table, vacation time, vacations and life balance

The Killer Inside: How Chronic Stress Breaks Hearts

Posted by Joe Robinson

Stress and control

Of all the health problems triggered by stress, few are more vetted in the scientific literature than the connection between stress and heart conditions. A raft of studies have traced the link between job stress and cardiac issues alone. 

People who work more than 51 hours a week, for instance, increase the risk of high blood pressure by 29% (Yang, Schnall, Baker, U.C. Irvine). The study’s authors said 30% of us don’t even know we have high blood pressure, so it ticks like a time bomb inside until enough damage has occurred to an overworked heart and worn-down arteries that it results in hypertension, stroke, or heart attacks. 

Those are all counterproductive for the individual and productive output, which is one of the reasons stress management needs to be given priority attention in any organization.


The latest wakeup call on the toll taken by chronic stress comes from a massive study in Sweden that looked at 137,000 people with stress-related disorders and compared their cardiovascular issues, from heart attacks to blood clots, to their unstressed siblings.  Researchers followed the participants for 27 years and found that those with high levels of stress had a 60% greater risk of a heart attack within a year of being diagnosed than their brothers or sisters without stress issues. 

In an article in the famed medical journal Lancet, Mika Kivimaki and colleagues Jaana Pentti, Jane Ferrie, David Batty, Solja Nyberg, and Marcus Jokela examined seven studies, covering 102,633 people, on the association between work stress and mortality and found that job strain in men with cardiometabolic disease (which includes everything from angina, to stroke, insulin resistance, and diabetes) has a higher rate of mortality than high cholesterol, obesity, lack of physical activity, and high alcohol consumption.

You can watch your cholesterol and drink moderately, but that won’t help you avoid the reckoning that chronic stress wreaks on your cardiovascular system. Why is stress so tough on the ticker and arteries?


When the stress response is activated by demands, workload, or hours beyond your perceived ability to handle them, your body goes into life-or-death mode as if the year was 150,000 B.C. to push blood to your arms and limbs, so you can fight or run from the danger. That means your heart has to beat faster and your blood pressure has to soar to pull this off.

If you don’t turn off the stress trigger, the response stays activated, turning into chronic stress. This keeps blood pressure constantly high, leading to the number one killer in the nation, cardiovascular disease.

In this state of constant activation, the blood roars through arteries like water through a firehose, a velocity that can wear down the lining inside your arteries, causing craters to develop that attract clotting and vascular obstructions. The blood races with such force that the body does something remarkable. It grows a thicker muscle layer around the arteries to keep them from flying around your body. These can then clamp down on the blood vessels, causing constrictions and cardiovascular events.


Devices we overwork break down, whether they are smartphones, cars, or hearts. Stress puts a lot of extra mileage on your cardiovascular system and particularly your heart. When high blood pressure from chronic stress becomes the new normal for months or years, that’s where the real damage occurs.

Continual high blood pressure and rapid heartbeat can cause a host of damage. The increased volume and velocity of blood balloons and inflames vessels, injuring them, and increases the odds that plaque and cholesterol will find their way to injured sites.

Chronic high blood pressure also sends blood more forcefully to the heart in a collision that impacts the heart muscle wall. This can result in left ventricular hypertrophy, an irregular heartbeat. The heart muscle is thickened from the impact of the blood flow, which puts pressure on the coronary arteries to deliver more blood than they may be able to. Left ventricular hypertrophy is one of the clearest tipoffs to an imminent cardiac event. 

Studies on mice and monkeys show that social stress increases the amount of plaque buildup in veins, or atherosclerosis. Combine that with the torrent of blood set off by high blood pressure, and those plaque particles can get swept along and shoved into smaller veins where they can cause a total blockage, or thrombus, or into coronary vessels, where they can clog the flow of blood to the heart, leading to a myocardial infarct, i.e. a heart attack.


It’s a cruel irony, but chronic stress is the real life-or-death threat, not the social stressors that set off the bogus fight-or-flight response in our day. We have to turn off the false alarms in our brain that drive stress, dispute, challenge, and contest stress, or we put our health at a greater risk than scarfing down platefuls of high cholesterol food or smoking a pack a day.

This is why a workaholic will die before an alcoholic. An alcoholic will have a long demise, while the workaholic has a sudden exit, thanks to a heart attack that could have been easily prevented with some basic stress management strategies.

To avoid an early departure from an overworked cardiovascular system, it’s critical to get an assessment of your stress levels. As the Yang study demonstrated, almost a third of people don’t even know they are highly stressed. The adrenaline released by the stress response masks the fact the body is going down and gives you a feeling of transcendence, a sense you are handling everything. But inside your body is working overtime.

Brian Curin, a co-founder of the Flip Flop Shop sandal stores told me that he was feeling a little sluggish when out jogging. He took a treadmill stress test, and the doctor told him he needed a quadruple bypass, right then and there. He went directly from the doctor’s office into surgery. Curin was 39 years old at the time.


There are a number of tests you can take to assess your stress levels. The treadmill test and electrocardiogram are the best, but you can have your cortisol levels checked with a simple blood test. Cortisol is a stress hormone, and elevated levels of it can be a stress tipoff.

By all means, get your blood pressure checked, but have it done at work, which is going to produce a much more accurate reading than one done in the calm of the doctor’s office.

Stress is part of work, part of life, but if we don’t manage it, it manages us and exacts a crippling toll on what makes us tick.

If you would like to learn more about my stress management programs for organizations and individuals, please click one of the buttons below.

Get Prices, Details for Employee Training

Click for Free Burnout Consultation

Tags: manage stress, chronic stress symptoms, stress and heart problems

Road Rage to Office Meltdowns: Why Stress Makes Us Take It Out on Others

Posted by Joe Robinson

Angry stress

As if we don’t have enough stress of our own, we also have to contend with the impact of other people's stress—the triggered colleague who has a meltdown over some minor delay on a project, the driver with road rage, or the spouse who comes home after a bad day at the office and lashes out at anyone in sight, including the dog.

Stress is more than a personal health hazard. It’s a menace to the planet, since it aggravates a part of the brain responsible for aggression, and does so with zero awareness on the part of the reflex reactor.


Misery definitely loves company. Stress makes you take your frustration or anger out on others. Hormones released by the fight-or-flight response, not surprisingly, make it easy to go into fight mode. We see the cascade of pass-along stress at the office. The supervisor gets chewed out, then he or she jumps on you, then you look for someone else or, smarter, the stress ball to take your frustration out on.

It’s known as stress-induced displacement aggression, the practice of dishing out to others what you just got served up, and, believe it or not, it actually reduces stress for the person acting out as it increases it for others. No doubt, it's a prime suspect in why humans have such a hard time getting along.

As primate expert Robert Sapolsky reports in his book, Behave, “Shock a rat and it’s likely to bite the smaller guy nearby; a beta-ranking baboon loses a fight to the alpha, and he chases the omega male; when unemployment rises, so do rates of domestic violence."

If we want to reduce the volume of mindless violence and aggression in the world and at the office, I’d suggest a Marshall Plan for the psyche, giving people stress management tools to turn off the stress that drives reflex hostile aggression. When you switch off the false danger signal of the stress response, the emotional cyclone that can wreak damage on anyone nearby stops in four minutes.


Stress and aggression are linked together in a chemical dance in which each feeds off the other in a way that prolongs aggressive feelings and removes inhibitions that would normally keep irrational and violent acts at bay. The dynamic is neatly summed up in a study led by Menno Kruk of the University of Leiden in Holland, where researchers investigated the connection between stress and aggressive behavior. 

Scientists removed the adrenal glands of rats that produce stress hormones, and then injected them with corticosterone, similar to the cortisol that surges in humans during stress. Stimulating the aggression hub of the hypothalamus set off attack mode, bona fide rat rage even without another rat in sight.

Kruk’s research showed that the stress response sets off a swift feedback loop of hormones that contribute to aggressive behavior. Stimulating the hypothalamus produced more stress hormones, adrenocorticoids, and those in turn ratcheted up overall stress and more aggravation.

It all happens very quickly and can set off violent behavior even in tranquil settings. Kruk reports that there seems to be a threshold of stress that sets off aggressive behavior.


A study of road rage (Lipaz Shamoa-Nir, Meni Koslowsky) found that aggressive driving style predicted high levels of stress. The more aggressive the driving style, the higher the stress. Drivers with high stress perceived other drivers as the cause, and this made them act more aggressive towards them.

No doubt, driving is stressful. It involves what is known as “threat vigilance,” having to be on guard for hazardous conditions and potential life-threatening incidents. Taxi drivers and bus drivers are at the top of the list for jobs with the highest stress levels.

Yet the road rage study showed there is an alternative to stress-induced, aggressive or hostile driving. It depends on the stress coping style of the driver. People who respond to stress with emotional, reactive behavior are prone to drive aggressively. Drivers who use a problem-solving approach to stress, focusing on the task at hand with their modern analytical faculties, don’t plunge off the aggression deep end.

Problem-solving is the course we want to take in stressful moments, because it keeps the emotions down and reasoning in charge. It's a challenge, not life-or-death. This allows us to weigh pro and con before acting and analyze the situation, instead of default to reflexive action and what’s known as System 1 thinking—rash, impulsive, get-out-of-the-car-and-fight-the-other-driver mode. This is the Cro-Magnon state we are reduced to when stress uncorks the aggression equipment. 


Knee-jerk, irrational emotions set off by the stress response make us do incredibly stupid things without thinking, and when combined with the aggression-turbocharge of the fight part of the survival instinct, incredibly stupid, violent things. In this state inhibitions vanish as if you were stone drunk.

The sad part of the story is that displacement aggression actually helps reduce stress hormones. Sapolsky says that when a baboon loses a fight, picking on someone further down the chain results in a drop in glucocorticoid levels.

A study on the connection between family violence and pro football (David Card, Gordon Dahl) uncovered a similar dynamic in humans. When a local pro team unexpectedly loses, violence by men against female partners increases 10%. There’s no increase in violence if the supported team wins or is expected to lose. The violence increased 13% if the team was in the playoffs.

Another study (Ganz, Bradley, Wang) connected police reports of home violence to NFL football games. Game days, it turns out, have more domestic violence. As the authors put it, “emotional cues based on the outcomes of professional football games exert a relatively strong effect on the occurrence of family violence. The estimated impact of an upset loss, for example, is about one-third as large as the jump in violence on a major holiday like Independence Day.”


The central theme connecting stress and aggression is anger. It's a short distance from anger and hostility to the stress response and cardiovascular heart disease, studies show. We have to be mindful of the stages of anger to keep it and aggressive acting-out at bay.

It's a building process. Frustration and impatience lead to irritability and then the slightest spark can tip it over into anger. We have to catch ourselves before that tipping point. Ongoing anger can morph into hostility, which is a better predictor of cardiovascular disease than high cholesterol, drinking, or smoking.

The impatience/irritability threshold in time urgency, for instance, or the stress of time pressure, is the most dangerous part of a process that can lead to hostility and clogged arteries. Studies show that the risk of heart attack in men in the first two hours after a bout of anger is five times greater and the risk of stroke three times higher.

Are you thinking what I’m thinking? It’s kind of a miracle that humans are still around, considering the built-in self-destruction buttons we have. For a species designed to feel better by taking out frustration on other humans, it could be a lot worse.

We’d be doing a lot better, though, if we could get as many people as possible into stress management training—to get out of their own way, and ours, by learning how to turn off the stress response and make the world safer for those around us.

If you would like to help your team manage stress and not take their stress out on colleagues, customers, or patients, click the button below for more information on our stress management training programs.

Get Prices, Details for Employee Training

Tags: office stress, road rage, Stress and anger, stress and aggression

The Most Dangerous Thing About Stress: How Long We Hang on to It

Posted by Joe Robinson

Burnout Woman 40562450_m

Too many margaritas can make you a traffic accident statistic. Too much sugar and fat, both of which are crucial to providing energetic resources for the body, can lead to obesity and a serious side effect, diabetes. Even too much water can kill you. If you notice a trend here, it’s that things that may be harmless in moderation can boomerang on us in excess. Add stress to the list.

The stress response was designed for short bursts, providing a sudden rush of power to our limbs to help us fight or run from life-or-death danger. It was intended to last a limited time, until we were out of harm’s way and imminent demise. When the saber-tooth tiger left the neighborhood, so did the stress.


That was a good thing, since the longer stress lasts, the more damage it does to your body. Stress in small doses doesn’t wreak large-scale havoc on your body and can even be considered an asset that propels you through a challenge or makes something feel exciting as you put your skills to a test.

On the other hand, stress that lasts days, weeks, and months, if not years, causes wide-scale harm to any number of systems and organs in the body and can lead to sudden trips to the ER and burnout. All stress management efforts should be focused on cutting off the most dangerous threat of stress, how long it lasts, and killing it before it can take you out.

It’s the duration of stress that makes it so dangerous, since the stress response rejiggers many parts of your body in harmful ways to prepare your system for battle stations. Some functions of the body aren’t needed in a life-and-death struggle, such as the immune system, digestion and tissue repair systems, so these are turned off or suppressed to focus on the mission of providing more strength and speed and quicker blood flow to the arms and legs to achieve that. Driving the rush of blood is jacked-up blood pressure and a rapid heart rate.

These are all major adjustments to how our bodies operate and the equilibrium they need to function properly. With chronic stress, these and other realignments become the staging grounds for long-term damage. The effects of the increased heart rate and blood pressure can lead to the nation’s number one killer, cardiovascular disease.

The heart, arteries, and blood vessels have to work much harder under the command of the stress response, which they can manage for a while, but after a continuous period of excess emergency mode, things start breaking down.

The intense velocity of blood gushing through blood vessels like water through a fire hose starts wearing down the lining inside the vessel, causing little tears and pockets that attract a crowd—immune cells, foam cells of fatty nutrients, circulating platelets that promote clotting, fat, glucose, bad cholesterol, and plaque.

It’s standing room only inside your blood vessels and a heightened risk for clogs that restrict the flow of blood raging through veins in the form of atherosclerosis.


And that’s not the only way chronic stress alters the critical work of your circulatory system. The force of the blood flowing through veins is so great that it causes muscles to grow around them to contain the load. Those muscles, in turn, can clamp down on the vessels, making them more rigid, restricting blood flow and increasing blood pressure further.

Chronically increased blood pressure leads to hypertension and a host of issues that come from it, including heart attacks. Forcing the heart to pump faster and harder than it’s supposed to beefs up the muscle on the left side of the heart wall, leading to left ventricular hypertrophy, which is the top tipoff of cardiac risk.

Meanwhile, over in the abdomen department, chronic stress is mucking up your body’s digestion equipment by putting the system on idle. It forces the stomach to cut down on acid secretion, and bicarbonate and mucous production, which help protect the stomach. These and other changes left to fester from ongoing stress can lead to gastritis, acid rebound, ulcers when combined with the Helicobacter pylori microbe, and irritable bowel disease.


The need to keep the immune system functioning well is a pretty simple concept to grasp. Without our built-in defenses keeping at bay a world buzzing with bacteria, microbes, parasites, and viruses, we are more apt to come down with any number of health problems. Long-term interruption of the immune system from stress causes a 40% to 70% reduction in the various metrics of the immune system function.

Stress releases a flood of glucocorticoids, such as cortisol and other steroid hormones into the bloodstream. They have been shown to interfere with the body’s immune agents, such as lymphocyte cells, sidelining some, disappearing others inside immune cells, and even killing lymphocytes.

As University of California at Berkeley’s Robert Sapolsky detailed in his fabulous book, Why Zebras Don’t Get Ulcers, “Give someone massive amounts of glucocorticoids, or a huge stressor that has gone on for many hours, and the hormones will be killing lymphocytes indiscriminately, just mowing them down. Have a subtle rise in glucocorticoid levels for a short time…and the hormones kill only a particular subset of lymphocytes—older ones, ones that don’t work as well.”

Clearly, then, the smart thing to do is to stop ignoring stress, or sucking it up, as we are told we have to do. When we don’t challenge stress and turn off its false danger signal, we think about it. It’s this rumination, the circular cogitating over the exaggerated belief kicked up by an ancient brain that doesn’t get the modern world that drives stress—and chronic ailments and diseases that come from it. It’s the story we tell ourselves about the stressful event that causes stress, not the external event.


This is something we can change by cutting off the stress spiral as soon as possible after the stress response is triggered. The longer the irrational emotions from our primitive limbic system are allowed to fan the false belief of stress (always false unless it’s a real life-or-death event for you), the more the bogus belief is entrenched as real. And off we go for who knows how long with the cumulative damage to our cardiovascular system, digestion, and immune systems, among many other impacts.

We have to become adept at catching ourselves when we go off on emotional reactions. When someone or something pushes your buttons, use the wave of white-hot emotion—rage, anger, embarrassment—set off by the demand or pressure as the clue that you have to not grab those emotions and the catastrophic thought/belief fanning it in your brain.

Notice it, take a series of deep breaths, and analyze the category of stress that has been set off—ego hit, unfairness, overload, or any other impetus. Having to categorize it starts the process of waking up your analytical, modern brain, which can then retake command of faculties from the ancient hijacker.

Next, identify the false story behind the stressor. What is the extreme belief behind it? How useful is this thought? What’s behind this stressor that is setting off the emotions? What’s behind that? What’s behind that? Keep going until you find that the bottom-line cause is not a life-or-death emergency.

Tell yourself you can handle it, because you always do handle it. You may not know how at this moment, but you will, just like every other time you rose to the occasion. With that, you have cut off the destructive wrecking ball of chronic stress before it can spiral into a multi-day/week/month/year destruction derby of life-changing medical conditions.

If you would like to learn more about how to beat the default stress reflex in your organization or individually, click the button below for details on my stress management trainings and keynotes or here for stress management coaching for individuals.

Event, Meeting Planners: Click for Price, Program Details

Tags: stress reduction techniques, chronic stress symptoms, risks of chronic stress

The Law of Life Effort: The Work of Happiness

Posted by Joe Robinson

Mountain top rally copy

Your brain is at war. With itself. There’s an epic, daily battle going under your pate for dominance between the forces of fear and safety and those that represent what it is our brains actually want—engagement, participation, novelty, and challenge. No wonder we need Advil.

The victor is usually the don’t-rock-the-boat team. Don’t try that. This couch is so comfortable. I’ll look like a fool. I don’t have time to take that yoga class. I’m exhausted. And, of course, the most effective weapon of the forces of non-engagement: It’s too much effort. What’s hard is having any work-life balance, or life period, when these and other ephemeral reflexes have us in a headlock.


We're so good at staying in the comfort zone that there is an actual psychological principle defining the behavior: the law of least effort. We are prone to take the route of least energy, difficulty, resistance, and unfamiliarity. Our basic self, as I’m sure you’ve noticed, is a little on the I-don’t-want-to-budge side, hence, TV remotes, Amazon, groceries delivered to your door. 

Couch surfing is precisely the opposite path from where a number of branches of science show us how to be happy. Our brain neurons want us to go straight into the thick of effort. This is where we introduce the antidote to the law of least effort, the Law of Life Effort. Life takes work.

Of course, we knew that already, when it comes to the job and obligation sides, but it's also true for the fun and fulfillment arenas. Effort is the skill that injects us into the experiences and vicinity of folks that lead to learning and gratification.


A raft of studies show that in the battle between comfort and engagement, it’s the latter that leads to gratification—so much so that the chemistry of satisfaction is based on it. Just the anticipation of something novel and out of routine sets off the neurotransmitter dopamine, which makes us feel good. This advance payoff is known as the exploration bonus, a reward designed as an incentive to keep us learning and exploring, whether it’s the next waterhole, food source, website, or money-making opportunity.

Meanwhile, too much of the same thing leads new data-seeking brain neurons to get bored, or worse. The average state of someone watching TV is a mild depression, says Mihaly Csikszentmihalyi, author of Optimal Experience and Flow. When you consider what's been on TV, Dog the Bounty Hunter, the Kardashians, it's no wonder we're depressed.

Brain scientist Gregory Berns makes the point in his book, Satisfaction: The Science of Finding True Fulfillment that satisfaction is a byproduct of doing something that is difficult, something that requires effort. Doing what’s easy doesn’t satisfy. Satisfaction comes after challenge and effort, navigating a novel and unfamiliar road. 

Open road

Where’s the satisfaction for the top team in beating the worst team in the league? They did what they were supposed to do. On the other hand, if the worst team somehow defeats the best team, those players no doubt feel great satisfaction from doing what was a difficult task. 

After studying brain scans of people involved in various passionate pursuits in search of what sets off the dopamine equipment, Berns concluded that the two big keys to long-term fulfillment are novelty and challenge. To get there, though, we have to push past the safety mind that keeps that stuff at bay. That means a different kind of thinking than we are accustomed to in our performance and work life.


The life side requires another skill-set than what gets the job done. The work mind is necessarily focused on external goals, outcomes and results, whereas the life mind is about experiences for their own sake, an intrinsic purpose. The work side calls for control and staying within certain parameters, while the life side, and brain neurons, require that we step out, try new things, take risks, and plunge into challenging experiences for an internal payoff, such as learning or growth.

It takes effort to learn a new language, salsa dancing, or Asian history in an online course just because you would like the experience, skills, or knowledge. No one is there to make you do it. It’s hard in the beginning. There are so many other easier things to do. The temptation to not budge is enticing, but we must resist vegetating and engage, because participation is our prime directive.

We are designed to engage with our world and more than that, to do the selecting of those engagements, to determine the content of our life. The more of that we do, say Edward Deci and Richard Ryan, the authors of self-determination theory, the more we satisfy core psychological needs, such as autonomy and competence, find novelty and challenge, and set off the dopamine gratification dance in the brain.


You are the entrepreneur of your life. No one else can make it happen for you. You have to initiate to participate. You have to find affinities, ask others to do things, do the research and legwork to find interesting outlets and activities, commit to doing a hobby regularly or often enough to get past the learning curve and enjoy it, discover new music that lifts your spirit, find places off the beaten path that you’ve never been to before, and get in the habit of acting on curiosities, which can lead to the best discoveries, friends, and experiences.

Stefon Harris

I saw a brilliant performance recently from vibraphone master Stefon Harris and his band Blackout (photo above). Prior to going out, the usual array of seeming obstacles tried to tempt me to forego my engagement need. It was raining. It was Friday night, the worst for rush-hour traffic. As usual, the moment the car was rolling, I knew I had made the right move. Action begets agency begets autonomy begets discovery, and, in the case of Harris, a knockout set of contemporary jazz, fusion, and propulsive artistry that begot major bliss.

Making our lives happen takes effort, and that includes happiness and relationships. We can’t wait for it or them. The foremost researcher in positive emotions, Barbara Fredrickson of the University of North Carolina, has found that we need three positive events to every one negative to stay on the positive side, because the negative is so powerful. For relationships, other research shows we need five positive events to every one negative. The lesson in these ratios: It takes work, proaction, to manage emotions or have a thriving relationship.

We are as happy as the most recent positive and novel event we can remember, says Kennon Sheldon of the University of Missouri. The memory operates as an ongoing status report of your state of mind. It needs enough recent data from things you have participated in to give you the reading you want. This means a proactive approach—off the chair, planning something, and getting out there and doing it.


Even though we would prefer to not stand up when it’s so cozy sitting down, there is something that can make it easier to act: having the right goal, the intrinsic purpose that is key to unlocking quality life experiences and play. We can get so used to external goals—what am I going to get out of it?—that we write off life activities that can’t advance career, status, or bankbook.

The science tells us that we shove our potential happiness aside when we do that. When we act for the inherent interest, not for anyone else’s approval, we satisfy our inner aspirations—autonomy, competence, and connection with others, not to mention the hunger to learn through novelty and challenge.

In other words, you act unconditionally. Without expectations and judgment, you engage in an activity for intrinsic goals such as fun, amusement, learning, challenge, excellence, or service. In it for the process, the experience, you are then 100% available to the moment of your life, riding the wave of effort.

If you would like more details on our work-life balance and life satisfaction trainings and keynotes, just click the button below.

Event, Meeting Planners: Click for Price, Program Details

Tags: happiness, fulfilling life, live life to fullest, challenge and happiness, law of life effort

How to Bounce Back: Don't Take It Permanently

Posted by Joe Robinson

Girl jumping-1

If you think you aren’t creative, all you have to do is recall some of the wild, projected fears you have had in your life, fantasies that could contend with material from the Brothers Grimm or the Chucky films. We are all highly creative when it comes to dreaming up negative scenarios about things that are going to befall us that never pan out.

Given our talent for conjuring things, it’s surprising, then, that we are abject failures in imagining how we can bounce back from the setbacks of life. When we are knocked flat or struggle with an intractable problem, intense emotions and perceived doom cloud brighter imaginings.


Welcome to one of the hallmarks of the stress response and failure, pessimistic thinking. If we keep this mentality going long enough, it can lead to chronic stress, burnout, and something that has been shown to have a major impact on mental health and depression: giving up. It all comes from a false belief of the permanence of the dire situation, but it’s an illusion. 

Everything changes, particularly in the thoughts and minds of humans, including those who think nothing will change. It’s the law of life on this planet. Yet when negative events strike, they set off the survival equipment of the stress response, which makes an ancient part of the brain think you are in a life or death situation. 

Imminent demise is serious stuff, so your mind blows the event up into a catastrophe, so bad you are stuck with it forever. You take the event permanently, pervasively—affecting every aspect of your life—and you take it personally, getting the ego and its irrational emotions to reinforce your doom. You will be on the street. You’ll never be able to show your face again. You will never make it. No one will love you.

The belief in the permanence of negative events dramatically increases the power of the setback, driving exaggerated fears that are creative but bogus. If the permanence factor and the false belief behind it aren’t disputed, we can wind up in a cycle of dread that can lead to burnout and depression.


The University of Pennsylvania’s Martin Seligman wanted to find the mechanisms behind depression, which has boomed in recent decades. His research led him to uncover the self-reinforcing agent of permanence as a major factor in the process as well as the constituent parts of what is known as explanatory style—how we explain why bad things happen to us.

We all have a style of self-talk that either fans a belief in the permanence of the calamity (pessimistic explanatory style), or allows us to rebound (optimistic explanatory style) by taking the event as a temporary setback.

A permanent blow is hard to bounce back from. It seems futile. Nope. It only seems permanent because we don’t have the imagination to see alternative ways forward. The negative event is, instead, temporary, because everything changes and adjustments are found.

“People who give up easily believe the causes of the bad events are permanent: The bad events will persist, will always be there to affect their lives. People who resist helplessness believe the causes of bad events are temporary,” Seligman wrote in Learned Optimism.

One of his examples shows just how massive the gulf is between the two styles of self-talk and why it’s so important to know which style you use and how you can adopt an optimistic explanation for the tough events that happen to us. Someone who takes a setback as permanent would think, “I’m all washed up.” Meanwhile, in the temporary framing of the optimistic style, the personalization and endless ego doom are swapped out for “I’m really exhausted.”


One of Seligman’s discoveries was the role of futility in stoking pessimism that leads to depression. Some people, faced with a difficult challenge, give up and adopt a behavior he called “learned helplessness.” They believe there is nothing they can do to change the situation, so they give up.

Learned helplessness goes against everything the science knows about what makes for thriving humans—the ability to adapt, to turn challenge into strength, and to determine the content of life through autonomy, competence, and personal growth. Action frees us from the yoke of our own minds that keeps us stuck in past setbacks and regrets, and moves us forward. Pessimistic explanatory style locks us out of our own aspirations.

The most accurate prediction for 2019 is change. It will happen in many different ways and we will adjust, because we are the adaptable species. What we need to move past reflex permanence is a belief in the nature of life: change.

You, me, the world around us—it’s all impermanent, always shifting, along with our minds as we gain insights from others, books, reflection, new encounters, new energy and strength, and swing around to another outlook—that the issue is changeable and temporary. It’s not super-imaginative, but it’s all we need to build the optimistic reframing essential to resilience.


We can counter the self-talk of permanence with an embrace of one of the most useful concepts for living in a world of trials and tribulations—the temporal nature of events and especially the ideas in the heads of those who experience them. The goal is to see negative occurrences as one-time, one place and subject to changing conditions. We want to keep the ego out of the situation as much as possible, since it is prone to exaggeration and irrational emotions that perpetuate dire thoughts.

The next time a setback strikes, catch your self-talk. Is the story in your head locking you into unending gloom and doom? Are you using pessimistic-style language such as, “this always happens to me,” or “I’ll never make it”? Ban those words from your vocabulary when they are used to lock you in to a self-inflicted bunker.

Instead, you can reframe pessimistic self-talk by adopting the language of optimistic explanatory style, which sees time as the transitory realm it is. Words such as sometimes, recently, lately, and maybe keep setbacks in their rightful place, as painful, tough, but restricted to a time and place and thus survivable.

You don’t have to be an eternal optimist to change self-talk. Pessimists can learn to catch themselves when the false beliefs go off and reframe their words and interior stories to reflect transient experiences. 

You can also overcome that failure of imagination that strikes when setbacks stagger our ability to see a solution. Instead of having to have a perfect vision of a new reality, focus on the fact that change will come, even if you don’t know how. Tell yourself, “I don’t know how but somehow.” Make it a mantra, and you move forward, activate agency, and your mandate of self-determination, which builds confidence and positive emotions that can overtake the fear factory in that noggin.

If you would like more details on our stress management programs or work-life balance trainings, including building optimism and resilience, please click the button below for more details.

Event, Meeting Planners: Click for Price, Program Details

Tags: managing stress, how to bounce back from setbacks, pessimistic self-talk, optimism and negative events

6 Ways to Stop Thinking About Work and Be Where You Are

Posted by Joe Robinson

Cyclist takes a bike break copy

We don’t have to wait for a time machine to travel into the future or past. We already have one inside our skull. The mind transports us backward and forward in time and to places other than where we are with such abandon, we all have millions of frequent flyer miles racked up in internal jet-setting.

All the travel makes for lots of split-tense headaches and fractured attention. It’s responsible for one of the most popular aspirations of working people everywhere these days. I asked the audience at a keynote I did recently for the Arizona Council’s Thriving in Times of Change conference what work-life balance means to them, and a woman answered: “When I’m at home, I’m not thinking about work, and when I’m at work, I’m one hundred percent at work.”


Great answer. We have to be fully present to our life at any given moment to truly experience it. This is when we are the most absorbed in the experience, connected to others, most in control, less stressed, the more we like what we’re doing, and feel a lot less guilt. And obviously, the only tense in which we can experience happiness, or anything else for that matter, is the one we are in now.

Guilt drives the dislocation experience that undercuts work-life balance, making us feel guilty when we’re at home and there's work to do/think about and when at work, there are people/responsibilities at home to whom/which we're not giving enough attention.

Especially in the era of nattering devices, there are a lot of good reasons we need to be able to detach ourselves from time traveling thoughts that intrude into whatever we are doing, work or home. First of all, guilt drives stress. Ruminative thoughts of needing to be where you aren’t self-inflict anxiety and interruptions that make anything we do seem more aggravating than it is, say researchers.

Beyond that, Roy Baumeister and colleagues at Florida State University found that when we have thoughts of things still left to do orbiting our brains, they butt into the task we’re on, making it more difficult to complete the task. One eye on another time and place hinders any task performance by driving stress about the undone items and making it take more effort to do the thing in front of us.

Given that all of us have more work to do than we can complete by day's end, it’s easy to lapse into guilt mode when leaving for the day. It can make us try to catch up on more work emails at home. It’s very tempting, since the brain hates unfinished loops, and nags us when there are tasks undone.


How to stop thinking about work has a lot to do with something that has gone the way of the dodo: boundaries. In an unbounded world, we have to proactively set perimeters, or we can never get the mental separation from work thoughts that lets us enjoy time off-the-clock with friends and family, hobbies, or interests.

In a Harvard study (Nash, Stevenson), the key trait of professionals who had true satisfaction in their lives was found to be “the deliberate imposition of limits.” They were able to get to the “just enough” point in a given day or on a given project and didn’t have to overdo it.

Another big factor in exiting the present is ever-shrinking attention spans. Attention is a function of self-regulation, another kind of boundary—the discipline and will power to concentrate on one thing at a time.

The more interruptions you have, the more impulse control is eroded, as the intrusions shred the effortful control mechanism of your executive attention function that gives you the power to self-regulate.

The more you check email, the more you have to check it. The harder it is to regulate impulsivity, the more you self-distract and flit from one thing to another. Your attention span shrinks and the mind devolves to the focus of a frantic flea.


Being fully at home when you are not at work and engaged in the moment of the task in front of you when you’re at work requires two main things, the ability to be absorbed in the mental and physical engagement of now, and secondly, being able to reduce the yammering that comes from your survival equipment and the self-referential part of the brain that’s always asking: What’s going to happen? How am I going to make it? What’s wrong? What do I have to do at home/at work?

Our species should be called homo worrywart, since the default is to the negative and time travel to thoughts about what could go wrong. This has insured our survival over the millennia while saddling minds with endless departures from the present to projected anxieties and concerns.

The good news is that we can corral errant attention and keep the self-referential default under control, if we can create perimeters around work and life and manage the thoughts in our head. We can control the frenzied mind and its constant departures to angsty realms too well-known by learning how to not engage with the stuff in the other tenses. Here are some ways to do that:


1. Set boundaries. Set a stop time that tells you the workday is over. What will your stop time be? 6 p.m.? 7 p.m.? Set the alarm on your phone. After this time, you won’t check work email and will be available to interests and people on the home front.

2. Create a buffer zone after work to transition to the life side, something that brings the pressure down and the patience up. You can read, listen to music, do yoga something that adjusts the pulse rate downward.

3. Activate work recovery strategies. The science of work recovery says we have to detach ourselves from work thoughts and the stress that comes with them, or they come back to work with us the next day. You can do that through relaxation, recreation, or mastery activities, such as hobbies that allow you to increase your skill at some activity. The latter is the most effective at reducing stress, since it builds esteem and confidence that make us feel good and crowd out the negative.

4. Choose intrinsic goals. Don’t look for an external payoff. Do whatever you are doing for the fun, enjoyment, excellence, service, learning, for the inherent interest of whatever you’re doing. That roots you in the present. Research shows that we act for no payoff, we get one internally, in the form of full engagement in the moment that satisfies core needs such as autonomy and competence.

5. Don’t engage with the time traveling thoughts in your brain. Just because the thought or belief is in your brain doesn’t mean you have to engage with it or even believe it. Not grabbing false beliefs is one of the keys to managing stress and your mind. Notice the thought and come back to the present.

6. Do the best thing you can do to both increase attention and reduce the self-referential rabble in your brain—meditate. The science shows that meditation, whatever form you use, from mindfulness to the relaxation response, builds attention and calms the worrywart. There is nothing better for cutting out obsessive thinking and rumination and getting you used to just observing thoughts and not having to grab them and get swept down the projection track.

Yes, there is a lot of overlap and intermingling between work and home these days, thanks to technology and our super-busy lives. Yes, it’s not always possible to get the separation we need, but the goal isn’t perfection. It’s creating enough discrete space to experience work and home life as separate affairs during the week that we feel available to our lives and others outside the office and have the ability to participate in that life to the point where we don’t feel resentment about life missing in action.

One of the best things about sharpening the focus on every moment of our lives is that we remember what we do when we’re paying attention, as opposed to the non-imprint that happens when we’re blowing through to the next item on the list. Since your memory tells you whether you like your life or not, being where you are is a kind of insurance policy that you have the kind of memories that tell you life is more than work and errands and utilitarian tasks. Your memory proves it to you.

If you would like to learn more about how my work-life balance and stress management training programs can help your team or organization work smarter and live better, click the button below for details.

Event, Meeting Planners: Click for Price, Program Details

Tags: turning off work stress, mindfulness, mind management, work-home perimeter, attention and work-life balance, how to leave work at work

How Nature Stomps Stress and Builds a Positive Mind

Posted by Joe Robinson


Stand in a lush meadow with grasses swaying gently in the breeze, surrounded by dramatic peaks rising up out of a U-shaped valley, such as at Kings Canyon National Park’s Zumwalt Meadow (photo above), and something remarkable happens.

Cortisol levels and a protein enzyme, a-amylase, both markers of stress, go down. Positive emotions and attention go up, which further crowd out the distractor of stress, whose wont is for us to be in the two tenses we're not in, instead of the one we are.

Maybe we ought to be spending more time outdoors? That’s what more and more studies are finding. The natural world is a kind of ambient medicine, an antidote to tension, pressures, and preoccupation, a restorative that helps the mind recover from nagging psychological demands and their physiological impacts on our bodies, and lets us taste some work-life balance.


It’s a stress management strategy you can use even in the middle of the city. All you have to do is stroll in a park or some greenery. As an undergrad at Stanford, Gregory Bratman wanted to understand why urban dwellers and workers had less anxiety in green spaces. He had subjects in his study walk through a green parkway for 90 minutes while others ambled along a highway.

Brain scans measured the state of their subgenual prefrontal cortex, home to brooding and obsessive thoughts, before and after. The folks who walked in the natural setting were found to have less ruminative thoughts that fuel stress and had, as a result, improved their mental health. The highway jaunt didn't have those benefits.

With the growing amount of time spent inside staring at screens these days—which reduces attention and increases stress—there’s no doubt we could use the tonic of natural environments to help manage demands and prevent attention spans from shrinking to that of a gnat.

Today’s science confirms what campers, hikers, visitors to mountain resorts, beach-goers, sages, and nature writers have felt instinctively. As Henry David Thoreau put it, “There are moments when all anxiety and stated toil are becalmed in the infinite leisure and repose of nature.”

It feels good to be in the natural world for a host of reasons. It overwhelms worries, uplifts spirits, and makes us want to put on our kid hat again. For centuries, a trip to natural springs or mountain lodges, the fresh-air cure, was the medical prescription for a host of maladies.


Greenery, open spaces, bodies of water, towering ridges, and inspiring landscapes have a calming and therapeutic effect on humans, and no doubt the fact that they are where we come from has something to do with it. Researcher Roger Ulrich argues in his studies that natural environments resonate with us since they provided us with elements key to survival—such as water and spatial openness. Perhaps we feel we are back at home at some level.

Certain natural features are particularly uplifting, such as bodies of water. There's some science behind it too. Air molecules in highly humidified environments retain negative ions, and humans seem to have better mood when in their midst.

Ocean waves and especially waterfalls are hubs for negative air ions, which, unlike negative emotions, say some researchers, can elevate mood and function as an anti-depressant. Maybe that is part of the magic of surfing or watching vertical rivers plunge to earth.

Then, of course, there is the beauty and scale of the natural vista itself, which, like music, helps soothe the addled mind and lead to pleasant reveries and wonderment. The German writer Goethe called wonder “the highest man can attain.”

Wondering removes minds from self-preoccupation and ego and makes us realize our small bit part in something much larger. That gets us out of our self-obsessed heads, always a plus on the blood pressure front.


The operative element in this shift from me-me-me to the world and the moment before us is an exotic realm called “attention.” Researchers have found that natural settings promote a particular kind of restorative to overburdened mental faculties, a recovery from “attention fatigue.”

Stephen and Rachel Kaplan developed a framework around the enhancing cognitive effects of being in nature they called Attention Restoration Theory. They found a progression of attentional states that nature helps encourage: a clearer head or concentration, mental fatigue recovery, fascination or interest, and reflection and restoration.

Green settings help that mental reboot by sidelining worries and to-do's as attention shifts to scenes of non-threatening openness and beauty that command focus.

How natural of a setting do you have to be in to get the restorative benefits of nature? Studies have found that walking in a green space, even a city park, is more therapeutic than walking in the concrete jungle and running outdoors is better at reducing negative emotions than on a treadmill.

Alan Ewert and Yun Chang did a study zeroing in on the degree of restorative benefits of various kinds of natural and urban greenery settings. They measured the effect of a lake area surrounded by wilderness forest and hiking trails, a municipal park with walking paths, and an indoor recreational facility with a running track, treadmills and a weight room. The results showed that the wilderness lake had the highest levels of stress reduction, the least worries about demands, and the biggest increase in level of joy.


The last element is a key one, since it no doubt accounts for the uptick in positive emotions that kick out negative and ruminative states in natural settings. Joy is one of the chief positive emotions, along with interest, contentment, and love, identified by Barbara Fredrickson at the University of North Carolina as emotions that broaden and build our psychological resources and serve as stress buffers.

Fredrickson says joy helps us engage in enjoyments, and sets off the urge to play and be spontaneous—all participant actions that get us into the thick of experiences beyond the utilitarian that help us gratify core needs.

Follow the green, and you can take advantage of one of Fredrickson's more nifty discoveries—the "undo effect." The joy, inspiration, beauty, and serenity of green space can put you into a state of mind where the positive emotions literally shut off any physiological symptoms of stress. Digestion starts up again. Blood pressure goes back down to normal. Heartbeat slows down. 

What stress would you like to undo today? Find the nearest park and head there on a break or the way home from work. You can write your own prescription.

If you would like to learn more about my work-life balance and stress management programs for your team or organization, please click the button below for more details.

Event, Meeting Planners: Click for Price, Program Details

Tags: nature and stress, therapeutic effects of being in nature, reducing stress in nature

8 Things You Can Do to Leave Work Stress at Work and Sleep Better

Posted by Joe Robinson

Bicycle riders

More and more of us are taking work home with us, and I’m not talking about checking work email at the dinner table. I'm referring to the stowaway work thoughts that we can’t turn off and keep us on the job, even if we’re at home.

Not being able to shut off work in our heads is a huge problem that drives chronic stress, robs us of recovery time and life balance, and hops in bed at night with us to throttle and blow up our sleep. And if all that weren’t bad enough, new research has found that stress doesn’t just make it harder to sleep, but that the sleep loss it causes itself makes us even more anxious, providing a tag team of stress that operates in a vicious cycle.


It turns out that poor sleep can cause anxiety all by itself. U. C. Berkeley researchers Eti Ben Simon and Matthew Walker found that sleep deprivation caused a 30% increase in anxiety levels, an amount similar to that in people with anxiety disorders. Brain scans showed that the rational part of the brain, the prefrontal cortex, had less activity, while the emotional regions had more.

With the analytical part of the brain subordinated to emotional focus, one of the purposes of sleep—to counter the activation of strain during the day and provide rest and resetting through the body’s own balancing operation—was undermined.

When we take stress home with us and don’t have work recovery and stress management strategies to get the stress down, we set ourselves up for a pattern of cumulative and chronic stress that piles on and becomes an unwelcome bedtime companion.

Insomnia is one of the most common side effects of stress, causing some 75% of cases. The stress response keeps the survival equipment activated even when we are sleeping, including the hormone of cortisol, which is an arousal agent. It’s a stimulant, like drinking a couple cups of coffee before bedtime. 

Guzzling caffeine is not a prescription for sweet dreams, and neither is a flood of cortisol, which is designed to heighten alertness and battle-stations mode for life-and-death moments. The normal pattern of cortisol in the body is that we get sleepy when our cortisol levels are at their lowest, just before shuteye, and we wake up when they are at their highest, in the morning.

Stowaway work stress or any kind of stress blows that up, resulting in fitful nights that, as the new research shows, create additional anxiety. The reason for this is that insomnia and chronic sleep problems set off pretty much the same cascade of sleep-disruption changes in the body as the stress response. The heart rate increases, body temperature goes up (which also wakes us up), and, of course, cortisol jumps too, creating what is known as an “over-alertness obstacle” to getting to sleep and staying asleep.



The answer to this one-two punch to the sleeping gut is to turn off the events of the workday when we leave the office. The key to do doing that, say work recovery researchers, are strategies that allow us to detach ourselves from work thoughts.

This is hard for many of us to do, since our culture has trained us to believe that self-worth comes from only one part of our identity, work. As a result, we fixate on all the events of work with nothing else to take their place.

So the first place to start to get separation from the job is to understand that the performance identity of our professional side is not the sum total of our self-worth. It’s just part of who we are, a persona, that provides an easy social handle for others. If we find worth nowhere but on the job, we default to that and the thoughts it generates even when we are not at the desk.

Our real identity lies in a realm that is the whole point of the work, life. This is the hiding-in-plain-sight counterbalance to the demands of the job and the tensions that come from it, and it's the goal of all work-life balance—to get more of it on the table.

Studies show that engaged leisure activities reduce stress (Coleman, Iso-Ahola), restore energy, boost positive mood through control and social support (Chalip, Thomas), and increase mastery and core needs, such as autonomy and competence.

Work recovery strategies that interrupt, crowd out stressful thoughts, and shift mood can turn off the cycle of stowaway work stress. Yet they don’t happen by themselves. We have to make them happen and be the entrepreneur of our life through proactive decisions to engage with recovery activities—relaxation processes, recreation, and mastery activities, the latter of which is the most effective at cutting stress, since it builds esteem and competence, which crowd out intrusive negative thoughts.

dance class

We have to see life activation, participation in recreation, and, yes, recess as valuable as the work. There’s no success like recess. Stepping back resets the brain, restores energy, recharges and refuels. The two keys to sustainable happiness, Sonia Lyubomirsky and Kennon Sheldon found in their research, is initiating intentional activities and sustaining intentional activities.

So let’s start flipping the switch on stress. Here are some key steps:


1. Mark the end of the workday with a lights-out finishing ritual. Turn your coffee mug over, turn off the light in the office, unplug from work email. Create an action that lets you know the swarm of work thoughts is over for the day.

2. Set stop times. You can set your phone to trigger an alarm to go off an hour before the end of the workday to give you an early-warning that it's time to start winding down and to go off again when it’s time to go. There’s more work and email than anyone can do in a day. We have to cultivate a regular schedule of stopping the work part of the day and starting the life part, or it doesn’t happen.

3. Create a buffer zone after work. I call it a “pressure drop,” the first 30 minutes when you get home. You are like a deep-sea diver coming up from the depths of high pressure and now you have to adjust to another zone. This is a good time for relaxation strategies—walking, listening to music you like (which is super-effective at shifting mood and negative emotions with it), meditation, yoga.

4. Dispute rumination. If you are thinking about some work event over and over, stop and dispute it. The stress alarm driving the rumination is false. You are not going to die from the catastrophic or extreme thought in your head. Identify the false story behind the stress, the most likely story (just the facts), and create a new story going forward. You will handle it. You always do.

5. Counterpunch thoughts of fatigue that prevent you from getting out and engaging in fun activities that reduce stress. It's more of a mood than a state of physical paralysis. You can do this by making a plan, putting it on your calendar and having an alarm go off to remind you to get off the couch. Don't fall for the first mood. As soon as you are out at your intentional activity, you will be glad you are participating in your life.

6.Treat recreation like brushing your teeth or watching your cholesterol. It’s your key to health and emotional hygiene. Get out rain or shine to the gym, to run, ride a bike, see a movie. Intentional activities make up the 40% of our potential happiness that we actually have control over.

7. Start life-tasting. Get online and research potential classes you can take—pottery, painting, volleyball, dancing. Sign up and start learning, something your brain craves. Find a learning experience you can do on a regular basis, at least once a week but hopefully a couple times. Once you are out in the activity, focus on the rules of the activity or game disrupts and destroys stress and work thoughts—what are they? Long gone.

8. Stick with it. Don’t be an adult and bail if the new activity gets hard and you may feel foolish because you don’t know how to do something perfectly as soon as you start it. Worrying about what other people think keeps you from growing and having fun as you develop skills and gratify core needs. You, not them, are the audience. Only you can make yourself happy by satisfying your inner need equipment.

Switching off stowaway stress requires getting off autopilot thought-factory action and going into planning mode. We have to put life on the calendar, get off the ad hoc “when I have time” default, and take it as seriously as our work.

When we have an active world outside the job, we build an identity apart from what’s on the business card. This strengthens, not just our resilience to stress, but our identity as a person as well as a professional producer.

The more we have a part of ourselves that boosts us up and makes us feel good no matter what happened that day at work, the more we can close our eyes at night, sleep soundly, and wake up without feeling we have been in a 15-round boxing match. The result: We always wake up on the right side of the bed.

If you would like to find out more about how to reduce stress and increase work-life balance for your team, please click the button below for details on my stress management and work-life balance training and keynotes.

Event, Meeting Planners: Click for Price, Program Details

Tags: stress and sleep, work recovery, stress and recreation, sleep, leave work at work, work stress and sleep

Subscribe via E-mail

Latest Posts

Posts by category

see all

Follow Me