Working Smarter

8 Ways to Manage Change

Posted by Joe Robinson

Brain adapting-1

The last couple of years has taught us that there is much beyond our control. It’s a lesson in humility, and, of course, reality, since it’s always been this way, thanks to the ever-changing, moving ground upon which we live.

Nothing is static, including us. But we are in charge of at least one thing, the mind we use to contend with and adapt to change, to new, harsh or difficult conditions. 

THE ADAPTIVE ANIMAL

Luckily, humans are very good at using brain neurons to help manage change. It’s the hallmark trait of the species -- survival of the most adaptive -- and the engine of our resilience. Coping with threats is what we do. Proof: We're still around.

We have the capacity to bend, not break, in the face of challenge and shift locations, comfort zones, ideas, and self-images when we want to -- or have to. Each of us is an adaptation professional, shape-shifters with a long history of modifying behavior to deal with weather, transit, city life, parents, teachers, peers, supervisors, and partners. 

To live in a world with others is to adapt constantly. The social world is based on cooperation, and the root of cooperation is adapting to the cues and rules around us. Tradition, law and order, manner of speech, fashion – they’re all about adapting to the environment around us.

TAKING THE HEAT OFF

The essence of adapting to change is finding ways to respond to the different, uncertain, and novel by swapping old ways for workarounds or improvements. We adapt, not only to fit in socially or take a different course when things aren’t working, but also to manage the stress that comes when a new situation demands change. Adapting takes the heat off, keeps us moving forward. In a sense it's natural selection's stress management strategy to help us cope with shifting conditions.

Researchers say adaptability is less of a basic trait or skill and more of a characteristic that combines several elements—cognitive ability, personality traits, personal preferences, and stress and coping skills (Ployhart, Bliese). Let's take a look at behaviors that make it easier to shift habits and attitudes in the face of changes large and small.

Behaviors That Increase Adaptability 

  1. Be flexible.

Flexibility is a super-savvy strategy that makes it easier to align with the volatile impermanence of our world, such as the convulsive pace of technological and organizational change. We don’t use this tool as often as we should, since we have ego-shaped hard heads and are mostly ruled by the law of least effort. The default is to do what’s easy, the way it’s always been, not what's hard.

When you embrace flexibility, though, you rise above rigidity and snap judgments -- that the new thing is bad or too much work or not normal. You then can see flexibility as a path of advancement, a learning tool, and change as the normal event it is. You give yourself permission to not get in the way of your progress.

  1. Arm yourself with the right goal.

Since most of us don’t want to have to make changes, it helps to have the use of a fabulous tool that can make us more willing. Studies show that having the right goal, an intrinsic motivation behind our flexibility, makes it a lot more likely that we will approve of the new thing and stick with it even when it gets difficult or lasts a long time.

When we act for an internal goal, such as service, growth, or civic duty, we are more willing to do something we may not want to. We’re not concerned with an instrumental gain for doing it, an external payoff—such as a bonus or promotion or getting it done ASAP. We do it for its own intrinsic value.

  1. Use your creativity.

As the tool-building animal, we have been able to solve obstacles on the road to civilization with creativity and improvisation. We can get upset about the change, or we can make alterations and see them as creative improvisations. 

When we alter behaviors and learn new ones, it helps us in two areas crucial for our psychological health—mastery and agency, being able to act on our own and be effective in figuring things out. Those lead to gratification, something we all could use more of.

  1. Reappraise change.

It turns out change isn’t an enemy but a longtime friend. Our brains actually want novelty and challenge more than anything else for long-term fulfillment, brain scientist Gregory Berns reports in Satisfaction.  We are programmed for engagement with our world, to see what’s over the next horizon. It’s one of the reasons many of us love to travel.

How primed for change are we? We all are wired for it by what is known as habituation. We are programmed to get sick of things we do or eat over and over. It’s a prod from our biochemistry to learn and discover and try new things/ Fearing novelty is fearing our own innermost aspirations.

  1. Stay open.

If you are willing to try new things or like to dabble, experiment, and follow your curiosity, you are going to have an easier time handling change—and a lot more opportunity to learn and grow from new experiences. Even if you’re not high in the trait of openness, you can still use it as a strategy, a survival strategy, because that’s what it is. We don’t have to be welded to personality behaviors only we are holding ourselves to.

Being open means not having anything on the line when it's time to make an adjustment. Your identity is not up for grabs on the basis of some new way of doing meetings or tracking productivity from home. You measure your worth by internal standards, again, taking the intrinsic road and keeping the ego at bay. Lifelong learners keep pulse rates calm.

 6. Be more agreeable.

We have a choice. We can complain, or we can alter behaviors. That’s something to be positive about. People high on the personality traits of agreeableness and conscientiousness have an advantage in malleability. They accept changes more readily. But the rest of us can reach the same conclusion using logical deduction. There are many rationales to choose from—service, community, citizenry, growth—any of which should make us more agreeable as purveyors of an intrinsic goal. We do it to do it, not for an external gain.

  1. Stay patient.

We have to manage emotional reactions to change, so we don’t burn up energetic resources on stress overreactions that we need to accommodate to the modification process. This means staying patient and not losing it when we have to do some new thing that takes longer or makes us go out of our way.

Self-regulation is the engine of patience, the discipline to forego instant gratification or constant email checking. It's a resource that is eroded by interruptions and stress, along with impulse control, without which we can't rein in the stress that goes off with new events or conditions. Is it apocalypse now, or something that's just different?

8. See adapting as problem-solving, not personal.

We can’t change personally. Taking setbacks or changes personally triggers the survival equipment that then throws us into reflex emotional reactions. The whole point of adaptation is stress reduction, not activation.

Having skills that allow us to shift from the anxiety and false beliefs of fight-or-flight to rational solutions is key. Choosing problem-solving over emotion-based stress reactions increases ability to adapt and find a solution in a tough situation. Research shows that active stress coping measures that help us confront and resolve obstacles are effective at helping us adapt while passive coping strategies—alcohol, drugs, shopping—are not. Emotion-based reactions make us more fearful and then much less flexible.

We are products of tens of thousands of years of honing our singular survival talent of adaptation. We have the wiring, and we have the examples in our individual lives of travails we have overcome that show us we can bend and not break, just move forward differently, as is the way of the world.

Learn how to help your employees manage change, uncertainty, and stress in the time of COVID-19 with our CALM IN THE STORM stress management and resilience program. Click the button below for details.

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Tags: stress management training, stress management programs, stress and adaptability, adapting to change, adaptability, resilience programs, employee stress management training

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