Working Smarter

A Stress Management Strategy Is Essential Work for Every Firm in the Pandemic

Posted by Joe Robinson

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As companies slowly return to a new world after lockdown, there are a host of changes in store for workplaces. Plans call for everything from apps that track who you’ve been in contact with, to regular temperature screenings, carpet that designates a six-foot radius around a desk, snap-on partitions between desks, and foot pulls on doors to avoid knobs and handles.

What I don’t hear at the top of wish lists is something just as critical to employee and organizational health, something every company needs to be planning in a period of wrenching change, risk, and uncertainty: a stress management strategy.

EVERY DAY NOW IS A MENTAL HEALTH DAY

We are in the thick of the worst pandemic in a century, combined with possibly the worst economic collapse since the Depression. That is having a major impact on mental health. Two-thirds of Americans report feeling anxious, lonely, or hopeless in a survey by the National Research Center at the University of Chicago.

Meanwhile, 88% of workers reported moderate to extreme stress in a survey by the health company Ginger, with 62% of them saying they lost an hour a day of work due to COVID-19 stress, and 32% lost two hours.

We can’t go back to business as usual or act like a traumatic event of the scope of a pandemic didn’t happen. There are high levels of fear for personal and family safety, a steady tide of RIPs in Facebook feeds, ongoing social distancing and isolation, financial hardship, childcare issues, and painful uncertainty about how long it will all last. Employees are going to need a lot of support and guidance to get through possibly another year of living with risk.

COUNTERING THE PESSIMISTIC DEFAULT

You can have the best physical mitigation measures, but if the mental health side is ignored, it can lead to cynicism, burnout, depression, absenteeism, substance abuse, and worse, not to mention the impact all that has on performance under unprecedented pressure. Experts are predicting post-traumatic stress surges for frontline workers. Even if your team is not on the frontlines, we are all absorbing a tremendous amount of grief and anxiety that will affect us and shape mood for a long time.

Organizations need to be able to bolster the mental health of employees under duress in the pandemic by giving them skills to be resilient and counter the default pessimistic track with the science of optimism.

Get Details on Stress Management Training

Of course, there was no shortage of stress at work pre-virus. To transition staff to a mid-pandemic workplace, organizations need a stress management plan to manage major upheaval and change and navigate ambiguity. Most experts say that this battle isn’t going to end until there’s a vaccine, at the earliest next year.

A STRESS MANAGEMENT PLAN FOR THE PANDEMIC

We know how high stress undermines organizations. It creates 46% higher health costs, and 40% of employees who leave companies cite stress as the reason (Sparks). Stress undermines decision-making, intellect, judgment, and impulse control, leading to conflict and poor interactions with colleagues and customers. Stress sabotages attention (i.e. productivity) as it directs attention to thoughts in tenses other than the one with the task at hand.

What would a stress management plan look like? It could start with a stress management training for employees and management that lets folks know we are all in this together and that we can make our lives and work easier with tools that increase resilience and coping capacity.

Almost all of us are flying blind when it comes to stress management, since the culture doesn’t teach us those skills. So the need now for everyone to understand how to manage it is crucial. The default to stressors large and small is to autopilot reflex, catastrophic thoughts and false beliefs that drive stress. Yet everyone on your team has the power to manage demands, instead of be managed by them, even in a pandemic.

HOW TO STAY CALM IN THE STORM

Stress management programs should address the pandemic head-on and the issues created by it, which span work and life. Our virtual stress management training, for instance, Calm in the Storm, brings together tools to navigate change, uncertainty, and anxiety during COVID-19 and also equips employees with stress reduction and smarter-work skills for the task bottlenecks and normal pressure points of the job.

Since our thoughts are what generate stress, employees learn how to reframe the false stories of stress, think before they react, and switch from emotion-based reactions to problem-solving-based solutions.

Did you know we all have, not just a physical immune system, but also a psychological one? We are highly resilient, when we know how to exercise that system, something our stress management training helps your team do.

After the training, it’s important to develop an ongoing stress management and resilience support system—to sustain the new practices and negotiate a long period of ups and downs of the virus, economy, sales, marketplace, and events that fuel pessimism and impatience. This can include ongoing webinars, support groups within the company as well as on-call support with one-on-one counseling and coaching, all of which we can help with.

If there was ever a time for teamwork, this is it, both within organizations and the nation. One of the best ways to build that is through a stress management plan that gives everyone the practical and emotional support needed in overwhelming times. 

For details on our virtual stress management and resilience program, Calm in the Storm, please click the button below.

Get Details on Stress Management Training

Tags: stress management training, stress management trainer, employee training stress, stress management programs, covid19 and stress, stress management training programs

Stress Management Training: The Antidote to Fear and Loathing

Posted by Joe Robinson

Posterwoman for a stress management program

It takes a lot to get a human ready for the world. A dozen years, plus kindergarten, followed by all-night cram sessions in college—and maybe more, using every available minute and dime to get through graduate school. And after it all we know…next to nothing about how our minds work and how to manage a daily gauntlet for anyone this side of Zen master status: stress.

We learn the skills of our profession but not how to distinguish real threats from false ones, how to contest irrational thoughts set off by stress, or how to turn off the ceaseless alarms that jack up anxiety and blood pressure needlessly. What’s worse, almost none of the people we work with have received training to manage their false alarms, either.

Add to that the growing demands of an always-on work style, and you’ve got a perfect storm of crisis mentality, conflict, and hair-trigger emotions, which undermine intellect and performance and make a crazy-busy world even crazier.

THE STRESS DIVERSION

With the cost of stress to American business more than $400 billion a year, according to Peter Schnall at U. C. Irvine, and stress responsible for 40% of employee turnover, organizations that make stress management a key part of their development programs stand to gain a big edge on the competition, instead of being on the edge of frenzy and frazzle.

One study, by Nextera Enterprises, found that industries with high turnover, as high-stress organizations are, have 38% lower earnings. Firms with turnover rates less than 3% are 170% more productive than firms with turnover more than 20% (Jusko, Industry Week, 2000).

Stress diverts minds from the task at hand to obsess over perceived emergencies that our ancient brains misinterpret as threats to life and limb. As educated as we may be, the mind reverts to caveman/woman days whenever a threat overloads ability to cope with it. It’s like it’s 50,000 B.C. all over again, with the equivalent state of intelligence.

PERFORMANCE STRATEGY

The reality is that we have some bad brain architecture. Our gray matter wasn’t built for the social stressors of the modern world. Two hundred emails or a stack of to-do’s aren’t life-or-death, but brains not trained to recognize this automatically default to fight-or-flight mode and the fear that comes with it of not being able to cope. The stress response is activated, releasing a flood of chemicals, from adrenaline to cortisone, that cloud judgment, trigger rash decision-making, and unleash a tide of medical bills and absenteeism, since stress suppresses the immune system.

It’s a cycle that saps vitality, motivation, and commitment, and fuels fear and paranoia, yet it doesn’t have to be that way. Yes, there’s always going to be pressure and demands, but with tools to manage stressful situations, we can keep the panic buttons and overwhelm at bay.

Stress management training delivers the knowledge we never got in all those years of schooling to manage the mind and prevent it from being hijacked by an ancient interloper. Development programs to manage stress are an extremely effective performance strategy, taking minds off threats and conflict and focusing them on the task at hand. Stress management programs should be a go-to option for any organization in these turbulent times—and would be more often if management knew how unmanaged stress and burnout shred productivity and talent.

"Best Business Case for Stress Management"

OUTWIT THE INNER HYSTERIC

The survival default of the stress response thrives on action before thought, on instant, emotional reaction, so one of the things that a training program has to do is counter the reflex autopilot that plays right into the hands of stress and burnout, which are a byproduct of reacting before we think.

Our stress management programs provide the missing tools to contest stress reactions and their apparent signs of imminent danger. Your team learns how to reframe stressful events and control their stories, instead of having the scripts driven by a panic-prone hysteric some 50 millennia behind the times. They learn how to dig out the false story, substitute the real one, and turn off the danger signal driving anxiety. When that happens, the stress response shuts down in four minutes.

Besides a grounding in how the brain works, and doesn’t sometimes, workshop participants also get training in a number of proven stress-reduction processes and techniques to break up the pattern of strain, anxious thinking, and awfulizing. There are a number of techniques, from progressive relaxation to the relaxation response, that have been shown to cut stress and untense the mind and body.

BUILD RESILIENCE

Changing how we do our jobs is another key component of reducing stress. The more control we have over how we do our work—managing email, interruptions, time, and other bottlenecks—the less stress. The more attention we have on the task we’re doing, the less stress. Building attention and self-regulation reduce stress by cutting the sense of overwhelm and increasing what’s known as latitude—demands are high, but there is also some control over the work environment. So increased attention and performance are key benefits that comes from stress management training.

The training helps participants build coping skills to turn down behaviors that cause pressure and conflict. Afterwards, people are less time urgent, rash, and cynical. They understand the important role optimism plays in resilience and effective performance.

Teams can bolster resilience with positive emotions, regular refueling, and mastery experiences—which buffer the setbacks and slings and arrows. As Barbara Frederickson of the University of North Carolina has demonstrated, positive emotions broaden and build psychological resources, while negative emotions shrink them.

Teams that are more other-focused, more apt to frame things in a positive way, and ask more questions, have been shown to be more successful, have better rapport with coworkers, and sell more than their uptight counterparts.

If you would like to learn more about how a stress management training could help your team or organization with practical skills they can use every day, click the button below, and we’ll send you more details as well as a price quote for the program. There are proven tools to beat stress and work smarter. Let us show you how cost-effective they are.

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Tags: productivity and stress, stress management training, stress management trainer, employee training stress, job stress, job burnout, stress management programs

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